Privacy Policy

Effective Date: 26 December 2025

  1. Introduction
    1. This Privacy Policy outlines how Dave Royal Magician ("I", "we", "us", or "our") collects, uses, and protects any personal information that you provide when using our website.
    2. Data Controller
      The data controller responsible for your personal information is:
      Dave Royal, Norwich, Norfolk, UK
      Email: info@daveroyalmagician.co.uk
  2. How Your Personal Data Is Collected
    1. Website Enquiry Form
      Contact Information: Name, email address, phone number, etc.
      Event Details: Event type, date, location, etc.
      Additional Data: Any additional information you choose to include.
    2. Automated Confirmation Email
      After submitting the form, you automatically receive an email confirming that I have received your enquiry and will respond, usually within 24 hours.
    3. Follow‑Up Communication
      I will then contact you by email to arrange a follow‑up phone call.
      During this call, I may collect additional details such as:
      – Performance requirements
      – Audience size and age range
      – Venue access information
      – Any special requests or considerations
    4. Booking Agreement
      If you decide to proceed, I email you a booking agreement containing:
      – Event details
      – Performance requirements
      – Fees and payment terms
      – My Terms & Conditions
    5. Booking Confirmation
      You confirm the booking by:
      – Replying to the email to accept the Terms & Conditions
      – Paying the agreed deposit or full fee
      This forms a contract between us.
    6. Automatically Collected Data
      When you visit my website, standard technical data is collected:
      – IP Address
      – Browser type and version
      – Device information
      – Pages visited
      – Cookie preferences
      This helps improve website performance and security.
  3. What Personal Data Is Collected
    1. Across the full booking workflow, I may collect:
      – Name
      – Email address
      – Phone number
      – Event details
      – Performance requirements
      – Payment confirmation (but not card details — these are handled by your payment provider)
      – Communication history
      I do not collect or store sensitive personal data unless you voluntarily provide it (e.g., accessibility needs).
  4. How Your Personal Data Is Used
    1. I use your data only for legitimate business purposes, including:
      – Responding to your enquiry
      – Sending the automated confirmation email
      – Arranging and conducting a follow‑up phone call
      – Preparing and sending your booking agreement
      – Managing and confirming your booking
      – Delivering the contracted entertainment services
      – Sending essential service‑related messages
      – Maintaining financial and tax records
      – Improving website performance and user experience
      I do not use your data for unsolicited marketing, nor do I sell or share your data with third parties for marketing purposes.
  5. Legal Bases for Processing
    1. Under UK GDPR, I rely on the following lawful bases:
      Contract – to respond to enquiries, provide quotes, prepare booking agreements, and deliver services
      Legitimate Interests – to manage communications, maintain business records, and improve the website
      Consent – for optional cookies and any marketing you explicitly opt into
      Legal Obligation – for tax, accounting, and regulatory compliance
  6. Cookies
    1. My website uses cookies to:
      – Enable essential website functionality
      – Improve performance
      – Analyse traffic
      – Manage cookie preferences
      You can accept, decline, or manage cookies when you first visit the site and at any time thereafter.
  7. Sharing Your Data
    1. I only share your data when necessary and with trusted third parties, such as:
      – Website hosting and security providers
      – Email service providers
      – Payment processors (for deposits and fees)
      – Professional advisers (e.g., accountants)
      All third parties must comply with UK GDPR and keep your data secure.
      I never sell your data.
  8. How Long Your Data Is Kept For
    1. I retain personal data only for as long as necessary:
      – Enquiry emails: up to 12 months
      – Booking agreements and financial records: 6 years (legal requirement)
      – Cookie data: according to your preferences and cookie expiry periods
      After this, data is securely deleted.
  9. Your Rights Under UK GDPR
    1. You have the right to:
      – Access your personal data
      – Correct inaccurate information
      – Request deletion of your data
      – Restrict or object to processing
      – Withdraw consent (for cookies or marketing)
      – Request a copy of your data (data portability)
      To exercise any of these rights, email: info@daveroyalmagician.co.uk
      If you are unhappy with how your data is handled, you can complain to the Information Commissioner’s Office (ICO).
  10. Security Measures
    1. I take appropriate technical and organisational measures to protect your data, including:
      – Secure website hosting
      – Encrypted communications (HTTPS)
      – Access controls
      – Regular security monitoring
  11. Children’s Privacy
    1. My services are not directed at children, and I do not knowingly collect personal data from anyone under 16 without parental consent.
  12. Updates to This Policy
    1. This policy may be updated occasionally to reflect changes in law or business practices. The latest version will always be available on this page.